Maintenance
All owners of apartments at St. Ivan Rilski contribute to the overall maintenance of the holiday complex by paying an annual fee. The amount to be paid depends on the size of the property or properties you own. The amount of the maintenance fee, scope of the maintenance, and the basic rules of using apartments at St. Ivan Rilski are part of the maintenance contract, which is obligatory for all owners at St. Ivan Rilski. The essence of this contract is to make sure that the complex will remain a comfortable place to live in and will keep its current aesthetic design.
The maintenance of the complex covers its common areas: the common parts of both the buildings and the holiday complex (gardens, spa centers, playing room, ski storage, etc.). The services rendered with regard to the maintenance are:
- 24-hour year-round security and surveillance for the holiday complex,
- gardening,
- keeping gardens and communal areas clean,
- maintenance of the common equipment of the holiday complex,
- maintenance communal parts of the buildings (gardens, spa centers, playing room, ski storage, etc.).,
- overall management of the complex,
- free transfer to the Gondola lift and backwards during the winter season.
- on-site manager,
- receptionist
It is important to know that the fee for the first year is payable on the day of transfer of property rights or before that. You will certainly receive an invoice for this payment. Then, the annual fee is payable not later than the end of February of the current year. The amount to be paid by owners may change depending on the inflation in Bulgaria (change of consumer prices in the country) – these figures are officially published each year by the National Statistical Institute of Bulgaria.
The maintenance of the complex does not cover overhauls inside of apartments, renovations of the supply systems in the villas, taxes and other costs of ownership for the apartments, etc. According to Bulgarian law, these costs are responsibility of the owners. St. Ivan Rilski may only pay them on behalf of owners, if they wish to.
Rental Management
Some of the St. Ivan Rilski clients take advantage of the rental management service and rent out their apartment when they do not use it. The renting of apartments is part of a separate contract between the property management company FPPM and the owner of the property. Owners may specify two weeks of the high tourist season, in which they will use the apartment themselves so that the property is rented out in the remaining period. As owner, you need to specify this in advance so that we know when to rent out the apartment. The marketing, advertising and promoting of your apartment to tourists is the first obligation of the property manager under the rental contract. With regard to this, the property management company signs contracts with tour operators and other organizations to provide for a maximum occupancy of apartments rented out at St. Ivan Rilski.
To rent out the apartment at St. Ivan Rilski, you need to make sure that it is furnished according to 4-star hotel standards (all our furniture packages comply with these standards), to provide your apartment with the specific additional equipment - TV set, towels, bed linen, toaster, plates, cutlery, etc. (they are all part of the Additional Equipment Package), make sure that bills for the apartment are paid on time (we assist you in that with our Expenses Management Package), and cover the costs for keeping the apartment clean.
The rental management of the apartment is divided into activities undertaken during the period when the apartment is rented out and activities undertaken in the apartment when it is not occupied by tenants.
Outside the high tourist season, incl. the summer period, the property management company continues to take care of the property by paying bills, for instance. The property manager keeps the apartment clean and maintains it in a state to be successfully rented out to tenants.
During the periods when the apartment is rented out, the property manager keeps the apartment ready to be accommodated (i.e. clean, equipped with needed items such as towels, various consumables, etc.). The costs for utilities such as electric supply, water supply, cable TV, etc. are included in the rental price. The everyday cleaning, as well as the change of bed linen are also among the services rendered to tenants.
The property manager keeps you informed about the periods in which your apartment is rented out, about incomes, costs to be covered out of the tourist season, etc.
For the marketing and management of your apartment, we take a specific percentage and/or fee of the income yielded. The rest of the income is paid to you each year in the month of May. The payment is made to the bank account you specify in the contract. Therefore, if you change your bank account, address or e-mail, you need to inform your property manager so that he transfers the amount into the right account.